Terms of Service

1. Acceptance of Terms

By engaging Shiftseek Pty Ltd, accessing our website at https://shiftseek.online, or submitting an enquiry through our contact page, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Our Services

Shiftseek Pty Ltd provides professional business and consulting services, including strategy, operational analysis and advisory support. The specific scope, deliverables, timeline and fees for each engagement will be set out in a written proposal or engagement letter agreed between you and us.

3. Engagement and Payment

• Engagements commence only upon written acceptance of a proposal or quote obtained via our quote page.
• Fees are as stated in the applicable proposal and are payable in Australian dollars (AUD).
• Invoices are payable within the period stated on the invoice unless otherwise agreed in writing.
• Overdue amounts may attract interest or recovery costs as permitted by law.

4. Client Responsibilities

You agree to provide accurate and complete information reasonably required for us to perform the services, to respond to requests in a timely manner, and to ensure any materials you provide do not infringe the rights of third parties.

5. Intellectual Property

All deliverables created for you under an engagement become your property upon full payment, except that we retain ownership of our pre-existing methodologies, tools and know-how. Website content, branding and materials remain the property of Shiftseek Pty Ltd.

6. Confidentiality

Each party will keep confidential information of the other party private and use it only for the purposes of the engagement, except where disclosure is required by law.

7. Limitation of Liability

To the fullest extent permitted by law, Shiftseek Pty Ltd is not liable for indirect, incidental or consequential loss arising from the services. Our total liability under any engagement is limited to the fees paid for that engagement. Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.

8. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). For major failures, you are entitled to cancel your engagement and receive a refund for the unperformed portion of services; for minor failures, we will provide a remedy within a reasonable time.

9. Termination

Either party may terminate an engagement with written notice in accordance with the terms of the applicable proposal. Fees for work performed up to the date of termination remain payable.

10. Privacy

Our handling of personal information is described in our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of the courts of Victoria.

12. Contact

For any questions about these Terms of Service, please email ceo@shiftseek.online or use our contact page.